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Professional Full-Service Property Management Services

Provided by Real Property Management Colonial in Roanoke, VA

Real Property Management’s professional services include ongoing communication, comprehensive marketing, and advertising, thorough tenant screening and selection, full-service leasing, timely rent collection, regular property reviews, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting.

On-Going Communication

Real Property Management makes every effort to keep you informed about your property. A secure online account provided by our team keeps you updated on property activity, including vacancies, leasing, maintenance, property reviews and financial reports. Whether you live a few blocks from your rental property or hundreds of miles away, you can monitor the activity of your property from the convenience of your computer, 24 hours a day anywhere in the world.

In addition to your account, our team of highly-trained staff is here to answer your questions and work with you to get the best return on your investment.

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Comprehensive Marketing and Advertising

Each day that your property is vacant is money out of your pocket. Professional management costs are easily offset by shorter vacancy times. We spend thousands of dollars every month advertising our vacancies to get them filled – faster. Your property is advertised on high-traffic rental and classified websites. A professional “For Rent” yard sign adds exposure to capture drive-by prospective tenants. Our experienced leasing agents respond promptly to inquiries and advise prospective tenants on details about the property, and show your home in the best possible light.

Prior to marketing and advertising your rental property, our experts also advise you in two important areas:

  1. Setting a competitive monthly rental rate based on a comprehensive analysis of property condition, upgrades, school districts, location and access to transportation, and area rental market rates.
  2. Getting your home ready to rent faster, to a high-quality tenant, by providing recommendations and guidance on how to make your property rent-ready.

Thorough Tenant Screening and Selection

Placing the wrong tenant can quickly cost you what you may save by managing a property yourself. Every tenant application is evaluated based on credit, background, employment verification and residency/rental history. Our thorough screening complies with all applicable laws, including Fair Housing and Fair Credit Reporting Act.

When we have found a qualified tenant we schedule lease signing and a move-in condition property review.

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Property Management write on a book with keywords

Full-Service Leasing

Your leasing agent manages the lease signing with the approved tenant, using our professionally prepared lease, and ensures that all proper contracts are executed correctly. At the same time, rents, deposits and any fees are collected in accordance with local legal and financial regulations, and recorded to your online account. We also provide professional tenant education at lease signing.

Finally, the leasing agent conducts a walk-through to document conditions. This important walk-through assists in accurately assessing any changes in conditions when the tenant moves out.

Timely Rent Collection

Nothing affects your cash flow more than late or missing rent payments. Every month rent is collected, it is deposited it into your account expeditiously. Our collection processes are professional but tough, and we are extremely diligent in collecting rent through a systematic, timely process.

Tenants are offered a variety of ways to pay rent and incentives for paying rent on time, so you can get your money as quickly as possible. In addition, we treat each tenant respectfully and fairly, as a positive relationship with a tenant leads to timely rent payments as well as better care for your property.

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Regular Evaluations

Professional evaluations of your home both inside and out are beneficial to ensure tenants are complying with the terms of their lease and to assess property conditions.

Local Real Property Management offices typically conduct move-in, periodic, and move-out evaluations. Documentation and photographs from these evaluations assist in determining needed maintenance and repairs to maintain your home’s value and avoid costly repairs if left unattended. Evaluations also assist in resolving tenant issues that may potentially arise in the future.

Cost-Effective, Reliable Maintenance

*Not all services offered at all offices

Maintenance is a necessary expense in owning a rental property, and the return on your investment can be significantly impacted without timely, cost-effective repairs and upkeep. When handled by us, you’ll save time and money and ensure repairs are completed in a professional manner, by trustworthy maintenance personnel.

Each Real Property Management office has an extensive network of contractors, vendors and in-house staff to handle property maintenance and repair work.  In addition, our exclusive partnerships with national and local vendors provide the professional level of service to our clients and customers that has come to be expected.

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Strict and Compliant Evictions

Even with careful placement there is occasionally a tenant who needs to be evicted. Our staff is extremely knowledgeable in state and local landlord/tenant laws. If the tenant does not pay rent on time or breaches the terms of the lease, we initiate the proper legal steps necessary, in the fastest possible time frame, to minimize your costs and get the property leased again.

Ask us about eviction protection. For property owners who opt for this plan, the local office will pay for the eviction should it become necessary.

Comprehensive Accounting

Our goal is to maximize your income and minimize your expenses.  To keep track of your income and expenses we use a centralized accounting system.  This all-inclusive accounting and reporting system, backed with itemized statements and tax documentation, keeps all your property management financial information organized in one place.

Real Property Management Colonial provides each property owner client a password-protected online account for easy access to financial reports any time you need.

Contact Real Property Management to learn more about our services ›

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The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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